Discharge When your doctor believes you no longer require hospitalization, he or she will write a discharge order for you to return home or transfer to another facility. After your nurse reviews your discharge instructions with you, you will receive a signed copy to take with you. You should make arrangements with a family member or friend to provide you with transportation upon discharge. Planning for discharge begins on admission and patients and caregivers are encouraged to take part in the process. Important questions to ask during discharge planning are: Can you return to your pre-admission situation? Has there been a change in your ability to care yourself? Are you in need of services to be able to care for yourself after discharge? Case Management Since discharge planning process can be overwhelming, patients have access to a case manager to assist in setting up services including alternative placement, homecare, medical equipment, community services, counseling and transportation. Call 904-427-4133 Monday through Friday, 8:30 a.m. to 5 p.m., or ask your nurse to call a case manager for you. Patient Satisfaction Survey A random selection of our patients will be contacted by phone to participate in a patient satisfaction survey. If you're feeling up to it, please take the time to give the surveyor your honest feedback.