UF Health North is dedicated to providing you with the best medical care possible.
If you have questions, you are encouraged to discuss any aspect of your care with
members of your health care team. If you have a problem you are unable to resolve,
our patient relations specialists will assist you. Some of the services provided
by our Patient Relations department include:
Patient Relations is available to explain hospital policies and services as well
as patients' rights and responsibilities.
If you would like to compliment a hospital employee on his or her service, courtesy,
attitude or enthusiasm, please submit your nomination to Patient Relations.
Bilingual and deaf interpreters are available through Patient Relations.
The Patient Relations office is open Monday through Friday, 7:30 a.m. to 5 p.m.
If you have questions or concerns, please call the office at 904-427-4427.
Administration and After Hours
Should you have any concerns that are not resolved by our Patient Relations department,
you may contact UF Health Jacksonville administration between the hours of 8:30 a.m.
and 5 p.m., Monday through Friday, at 904-244-4000.
After hours, please ask the hospital operator to page the nursing supervisor for assistance.
If your concerns cannot be resolved by our organization, you may also contact:
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
Submit a Concern/Event Online